9100 Purdue Road, Suite 100

Indianapolis, IN 46268

 

Phone: (800) 960-7765 or (317) 639-7513

Fax: (317) 735-0047

 

For sales and general information: sales@intustech.com

 

For Associate support: support@intustech.com

 

For Associate User's Group (by invitation only): associate-users@yahoogroups.com

 

For e-Associate and Referral Case Manager Support: websupport@intustech.com

 

For Executive Vice President, Larry Allison: lallison@intustech.com

 

For Director of Operations, Robert Stephens: rstephens@intustech.com

 

Customer Service Information:

 

If you leave a voicemail when calling, please leave your name, organization, and number to ensure we can contact you.  All support calls are returned in the order they are received.

 

Support hours are Monday through Friday, 8am - 5pm Eastern Time.  Select holidays are observed.

 

We do not accept support via fax.  Please scan and e-mail documents or ask permission first.  Thank you for understanding.

 

Support for clients that do not have an enhancement plan will incur charges of $195/hr. with a minimum charge of $195 per call.

 

If you are unsure of your enhancment plan status, you should verify it with support personnel before you are helped with technical support.